Pre-order means that the product is not currently in stock. You are placing an order to secure your item before the item arrives with us. The benefit of purchasing Pre-order items is that you will secure your item without risking the item becoming sold out shortly after we list it online.
You will proceed through the check out as usual & make full payment when making a Pre-order. Your order will only be shipped upon arrival of the ordered Pre-Order item/s, usually as per the date/month suggested on the product page at time of order placement.
Please kindly note, Pre-orders cannot be cancelled/refunded once placed.
***Please do not include "in-stock" items and "pre-order" items in the same transaction. We will not ship them separately. So if you want the in-stock items sooner, please place multiple orders.
Please note dates are not guaranteed and delays may occur, mainly due to fabric sourcing & shipment held by customs. Grace Elizabeth's is not held liable for any unforeseen delays that may occur. So please take extra care when placing your order, as we do not issue refunds for unexpected delays, change of mind or cancellations. If your items are delayed, we will to our best ability, update you with any details we receive about a delay in shipment.
For any questions left unanswered from these terms, please visit our FAQ or contact us at email@example.com.